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Barbara Cole

Clinic Administrator

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Barbara joined Focus in 2011 as our Lead Clinic Administrator. Barbara has worked in customer service for several years, and deals with all patient inquiries with warmth and professionalism. You will get to speak to Barbara when you first contact Focus.

Can you tell us more about your role at Focus Clinic?

My role involves various duties: dealing with new and general enquiries via the telephone and online, liaising with outside agencies, assisting with the organisation of the CET evenings, generally supporting my colleagues when needed, i.e covering reception etc… and last but not least providing a ‘Ray of Sunshine’ on a daily basis.

What part of your job do you like the most ?

I really enjoy speaking to people on the phone, face to face is really good too. I love seeing happy smiling faces of patients who have had treatment and those who have just booked their treatment date!

If you had to choose 3 words to describe your work environment, what will they be?

  • Dynamic
  • Professional
  • Fun

Have you benefited yourself from any eye surgery or have you introduced someone to that technology?

I have not had laser eye surgery and as yet, have not introduced anyone to FOCUS. But if I did refer someone – I would tell them about our world class surgeons, great results and our fantastic aftercare

According to you, what makes Focus Clinic unique?

Focus is a fantastic place to work!

It is a great team and a lovely working environment. It’s a pleasure to come in to work everyday. Everyone including the surgeons, are approachable and highly knowledgeable and experienced in their respective field. Lot’s of laughter, literally everyday.

It is a great team and a lovely working environment. It’s a pleasure to come in to work everyday. Everyone including the surgeons, are approachable and highly knowledgeable and experienced in their respective field
Barbara Cole
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If you are interested in vision correction at Focus Clinic please call us on 0207 307 8250 and book a free consultation.

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Reviews

Victoria

17th Jun

victoria

'I felt completely confident in Dr. Allamby’s abilities'

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Book a free* consultation

There is a refundable admin fee of £25 for consultations during the week and £50 for consultations in the weekend. This will be returned to you when you attend the appointment.
Thank you for getting in touch with Focus. Your message is on its way and one of our friendly team will be in touch shortly!

Would you rather speak to someone?

*Opening Times:
Monday - Friday: 9am – 6pm Saturday: 9am – 3pm

Would you rather speak to someone?

Call: 0207 307 8250

to arrange your free* consultation
There is a refundable admin fee of £25 for consultations during the week and £50 for consultations in the weekend. This will be returned to you when you attend the appointment.
Mr Samer Hamada
laser and lens eye surgery specialist
 Samar Hamada