Laser Eye Surgery Blog | LASIK News, Costs, Risks & more | Focus Clinics London

Lebby / Z-LASIK/ Distance Vision

Focus Rating: 5 Stars

Focus 5 star review rating

 

Lebby Eyres 2

 

It is hard to remember now how it was to live with contact lenses, and being short-sighted. It is such an amazing feeling waking up and being able to see everything around you. It is the little things I appreciate most : being able to see in the pool, not having to take lens solution in case, everywhere with me, skiing without having to worry about my lenses at all.

The blended treatment has worked really well for me too, and it is great to be able to read things up close – the labels for instance, and see so well at distance.
Plus the service and care at Focus was of course top notch.

Posted by Hannah Wingate,

Meet the FOCUS Team – Nicola

Today we are meeting with Nicola, Patient counsellor at Focus Clinics.

Nicola

1. Can you tell us more about your role at Focus Clinics ?

My role at Focus is to start off our patients’ laser journey. When they arrive at their consultation, I meet with them and start the pre-screening process. This is a great way to build a rapport with the patient and have a better understanding of what they are looking for. Once they have been seen by the optometrist, I then, meet with the patient again and have a chat with them to make sure they are happy with everything so far; or if they have any further questions. I then go through stages of the treatment day – just so they have an idea of how things will go.

 

2. What part of your job do you like the most ?

I am new to FOCUS – so apart from the amazing team that have been so nice and made me feel at home straight way – being part of a patient’s journey is probably the best. You see them from day 1 on their consultation through to their treatment day, with the before nerves and the over-whelming smiles on their faces after they leave the clinic.

 

3. If you had to chose 3 words to describe your work environment, what will they be ?

Three words to describe FOCUS –  Friendly, Welcoming and Professional

 

4. Have you benefited yourself from any eye surgery or have you introduced someone to that technology ?

At the moment I wouldn’t need to have laser as my prescription is only small. A few of my family members wear glasses & I have already started to introduce them to the idea of laser.

 

5. According to you, what makes Focus Clinics unique ?
I would say the things that make Focus unique are:
– we provide all patients with the same amazing treatment
– the experienced team, optometrists & surgeons
– how everyone is made to feel welcomed and special

Posted by Hannah Wingate,

Charlotte / Z-LASIK/ Distance Vision

Focus Rating: 5 Stars

Focus 5 star review rating

 

DSCN1056

 

Best thing I have ever done !

David Allamby is a fantastic surgeon, a true miracle worker.
All the team at FOCUS gave a 5 star service and made me feel so comfortable. It is amazing to finally be able to wake up in the morning and see. I would recommend anyone who wears glasses and is considering surgery to go to focus.
Don’t be scared it is life changing !

 

Posted by Hannah Wingate,

Ravi / Z-LASIK / Blended Vision

Focus Rating: 5 Stars

Focus 5 star review rating

 

The surgery itself was quick and painless and was over in around 10 minutes.   You barely even realise that it’s happening as all you have to do is stare at a green light and David and his team will take care of the rest.  Eyes stung for about 1-2 hours after surgery however the well-presented instructions and drops made it a lot better. I was back to normal around 5 hours post surgery and found myself staring at objects around the house in one.

Would and have recommended.

 

Thank guys!

Posted by Hannah Wingate,

Meet the FOCUS Team – Patricia

Today we are meeting with Patricia, Laser Technician at Focus Clinics.

Patricia

1. Can you tell us more about your role at Focus Clinics ?

On treatment days, I explain to the patients how to take their drops and medications post treatment.  I answer patient’s queries and alleviate any fears or anxiety that a patient may have regarding their treatment.
I also prepare the patient for treatment by cleaning their eyes and using head and feet covers. It is also my responsibility to look after patients who maybe sick during or after treatment.
As a Laser Technician my job is to prepare the laser room for the day’s treatment. I ensure that all areas are cleaned with the correct cleaning techniques and materials and are ready to be used. I also ensure all equipment and surgical tools are available for treatments. My aim is to ensure the surgeons and scrub nurse have all the necessary equipment needed to carry out the treatment plan for each patient. I am also responsible for calibrating the laser and monitoring temperatures for the water, fridge and the room. I input treatment data into the laser and operate the laser during treatments.

 

2. What part of your job do you like the most ?

I love talking to the patients. I love making them feel comfortable and relaxed. I am always thinking about how I can make the day more enjoyable for them. I really enjoy seeing how laser eye surgery can change people’s lives, especially those patients with really high prescriptions. It may sound corny but people cry at the birth of their first child! Similarly when people have their vision corrected, it produces a similar responds. It’s like a mini miracle and I love it! I find it an honour to share in that moment with patient.

 

3. If you had to chose 3 words to describe your work environment, what will they be ?
Three words to describe FOCUS –  Welcoming, Professional and Efficient

 

4. According to you, what makes Focus Clinics unique ?

Focus has created an ideal balance between professionalism and homeliness. This balance has allowed our patients to feel confident in our skills and abilities, whilst feeling comfortable in their surroundings. Patients always remark on how welcoming and professional the team are and this is what we have over our competitors. Patients have expressed this to me.
They also like the fact that we DO NOT use hard sell techniques.

Posted by Hannah Wingate,

Meet the FOCUS Team – Barbara

Today we are meeting with Barbara, Clinic Administrator at Focus Clinics.

Barbara

1. Can you tell us more about your role at Focus Clinics ?

My role involves various duties: dealing with new and general enquiries via the telephone and online, liaising with outside agencies, postmanaging tasks, assisting with the organisation of the CET evenings, generally supporting my colleagues when needed, ie: covering reception etc… and last but not least providing a ‘Ray of Sunshine’ on a daily basis.

 

2. What part of your job do you like the most ?

I really enjoy speaking to people on the phone, face to face is really good too. I love seeing happy smiling faces of patients who have had treatment and those who have just booked their treatment date !
The most challenging part of my job is keeping track of what I’m doing – as the phones are ‘constantly ringing’ (I always aim to answer on the first ring if possible).

 

3. If you had to chose 3 words to describe your work environment, what will they be ?

Three words to describe FOCUS –  Dynamic, Professional and Fun

 

4. Have you benefited yourself from any eye surgery or have you introduced someone to that technology ?

I have not had laser eye surgery and as yet, have not introduced anyone to FOCUS. But if I did refer someone – I would tell them about our world class surgeons, great results and our fantastic aftercare.


5. According to you, what makes Focus Clinics unique ?

FOCUS is a fantastic place to work !
It is a great team and a lovely working environment.  It’s a pleasure to come in to work everyday. Everyone including the surgeons, are approachable and highly knowledgeable and experienced in their respective field. Lot’s of laughter, literally everyday.

 

Posted by Hannah Wingate,

Than / Z-LASIK

Focus Rating: 5 Stars

Focus 5 star review rating

 

 

 

Than Khine

 

I had my vision corrected by the Focus team about 9 months.
Throughout this period, I found my interactions with the clinic administrative members and staff very professional, yet friendly and effective.
I was particularly impressed with the pre-surgery consultation process.
The surgery itself took less than 10 minutes but the team was very thorough with their work that I walked out of the clinic within the hour with perfect new eyes !

Posted by Hannah Wingate,

Richard / Z-LASIK/ Distance Vision

Focus Rating: 5 Stars

Focus 5 star review rating

 

Mr Allamby was great and explained the procedure to me in detail. Pre and post care has been very good and I would recommend Focus.

Posted by Hannah Wingate,

Stuart / Z-LASIK / Distance Vision

Focus Rating: 5 Stars

Focus 5 star review rating

 

Having had surgery I was quite short sighted. Just waking up and being able to see is amazing. No worry of glasses or contact lenses makes life easier.

Perfect vision now.  Staff appears  “move HD”.

I would recommend Focus to anybody considering treatment.

 

Posted by Hannah Wingate,

Luke / Z-LASIK

Focus Rating: 5 Stars

Focus 5 star review rating

 

Playing golf is completely different. It is like having HD eyes.

I chose Focus following a review from a friend and having received great info and reassurance following my initial consultation.
1 month on and my eyes are great. The vision has vision has been the same since week 1 but the sharpness has improved with the weeks passing.

 

Posted by admin,